VTBizFile Help

Use the following dropdown list to select a question:

VTBizFile - Account Signup

Who is eligible to file using VTBizFile?

Taxpayers who have registered with the Department of Taxes for Sales and Use tax and whose filing frequency is monthly, quarterly or annual are eligible to file on VTBizFile. Taxpayers who have registered with the Department of Taxes for Meals and Rooms or Withholding tax and whose filing frequency is monthly or quarterly are eligible to file on VTBizFile.

Withholding taxpayers whose filing frequency is Semi Weekly are not eligible to file on VTBizFile.

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What is my Vermont Business Account Number?

Your Vermont Business Account Number is printed in your coupon booklet. Once registered your account number will be displayed in the drop down box in VTBizFile as shown below.

If using your Vermont Business Account Number please remove the dashes.
VTBizFile Registration Examples
Federal ID VT Account Number VTBizFile Account Drop Box
123456789 430123456789F01 WH 430-123456789F-01
440123456789F01 MR 440-123456789F-01
450123456789F01 SU 450-123456789F-01

You may register your account by entering your 9 digit federal identification number or your Vermont Business Account Number. If you are registering for multiple tax types only one registration is required.

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Forgot your PIN or don't know your PIN?

Your PIN number can be found in the registration letter you received from the Department of Taxes.

Please use our online form to request your PIN if you cannot locate your registration letter.

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How do I change my VTBizFile username?

You may now change your VTBizFile username from the main menu screen once logged into VTBizFile by selecting the button Change Account Username


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What is my VTBizFile password?

Your VTBizFile password is a unique password which you will choose. Your password can be a combination of anywhere from eight to twenty letters, numbers and characters. Your password is case sensitive, and must contain two of the following: one uppercase letter, one number, one special character, such as # or @. Once you have registered your account, you will use your username and your password to access VTBizFile. Your PIN number will no longer be valid on VTBizFile.

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What happens if I lose my password?

Please use our online form if you cannot locate your password.

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How do I change my VTBizFile account password?

You may now change your VTBizFile account password from the main menu screen after logging into VTBizFile and selecting the button Change Account Password

If you have forgotten your password you can reset it by answering a preset challenge question from the forgot your password link on the VTBizFile home screen.

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What is my VTBizFile challenge question?

Your VTBizFile challenge question is a new feature in VTBizFile set up by the user from the contact information screen. This is designed to assist the user to log into VTBizFile if they have forgotten their account password by answering a preselected question specific to the user.

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How do I select my VTBizFile challenge question?

Your VTBizFile challenge question will be set up from your VTBizFile contact information screen by selecting from the list of ten questions and entering the answer to this question. This can be added or changed by revisiting the contact information menu once logged into the VTBizFile system.

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What payment options are accepted on VTBizFile?

You can pay your taxes on VTBizFile using ACH Debit, your credit card or ACH Credit. Advanced registration is required for both ACH Debit and ACH Credit.

ACH Debit Payment Option Registration Requirement: All taxpayers who use the ACH Debit payment option are required to pre-register their banking information on VTBizFile before making their first payment. If you intend to pay your taxes using ACH Debit you must pre-register your banking information when setting up your account. This procedure can take up to one week to complete. You will not be able to pay your taxes on VTBizFile using ACH Debit until your account is pre-registered. To pre-register your account click on Register your account today and complete the online application including the banking information.

REMINDER: The option to schedule your payment is available only to taxpayers who use the ACH Debit payment option.

ACH CREDIT Payment Option. If you intend to pay your taxes using ACH Credit you will need to:

  1. Register your account on VTBizFile.
  2. Complete Form EFT-2 - ACH Credit Enrollment Form for VTBizFile.
  3. Fax or mail the completed form to the Department of Taxes.

The routing and banking numbers and the EFT codes needed to submit ACH Credit payments will be sent to you. Please allow up to one week to complete this process.

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What credit cards are accepted?

You can use your VISA, MasterCard, or Discover credit card. Your credit card will show a charge from Vermont Government Services.

NOTE: Credit card payments exceeding $200.00 are subject to a total price through Vermont.gov

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Can I pay with a debit card?

Yes, if the debit card has a MasterCard or VISA logo on it.

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What is the total price?

Credit/debit cards are processed by a third party online service at a higher total price. The total price is through Vermont.gov, the state's official web portal, and supports the state's websites and online services. The online price of items or services purchased through Vermont.gov helps fund the costs necessary to develop, maintain, enhance and expand the service offerings of the state portal. The additional cost associated with the online service is not imposed or retained by the Vermont Department of Taxes.

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Who is Vermont.gov?

Vermont.gov is the entity under contract with the State of Vermont to build and host the State Web Portal and develop online services for the state. Based in Montpelier, this organization is helping Vermont to become an E-State by aggregating the various state websites into one standards based system, and to provide the state's businesses and citizens with the online services they have come to expect and deserve. The State Web Portal can viewed at http://vermont.gov/portal

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Where can I find the information needed to pay via ACH Debit?

The information needed to pay via ACH Debit can be found directly on your check. Please refer to the image below for details.

Sample Bank Check

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Who is an Authorized Signer for ACH Debit?

In the ACH Debit Information Management sign up screen you will be asked to include an authorized signer for your banking account. This person should be the individual who is the recognized owner by the financial institution of the bank account responsible for electronic funds transfer (EFT) for the VTBizFile account.

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Will I receive a receipt for my payment?

When you have completed your filing your receipt page with your confirmation number will be displayed. Please print this page for your records. VTBizFile does not send email confirmation of filings. Your receipt page will be stored in your account history and can be accessed at a later date up to four years after the date of filing.

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What is warehousing?

Warehousing is an option that allows you to file your return early and schedule the date of your payment for any date up to and including the due date of the return. The option to schedule your payment is only available to taxpayers who pay their taxes using ACH Debit. Remember, you must pre-register your banking information before using this option.

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How do I schedule my payment?

After you have filed all of your returns click on the option File Now. Choose the option to Pay now with ACH Auto Debit Payment. You can schedule your payment any day up to and including the due date of the return.

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VTBizFile - File Sales and Use Tax Return

Rounded vs. actual amounts.

You report amounts On VTBizFile in WHOLE DOLLARS. The cents entry boxes are preprinted with zeros. Please round amounts to the nearest whole dollar. Normal rounding rules apply, i.e.: 1 cent to 49 cents, enter the existing dollar amount; 50 cents to 99 cents, enter the next higher dollar amount. Examples: $97.49 - enter "97.00" or "97."; $97.50 - enter "98.00" or "98."

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What is Use Tax?

Use tax is a tax imposed at the same rate (6%) as the sales tax on the buyer of property used in Vermont. Use tax applies if the sales tax is not paid at the time of purchase and the property would have been taxable in Vermont.

Your business will owe use tax if:

  • You buy property out-of-state and have it delivered to you in Vermont and the vendor does not charge sales tax.
  • You bring into Vermont property you purchase from out-of-state. The tax is reduced by any tax paid to the other state.
  • You buy property in Vermont and the seller fails to collect the sales tax from you.
  • You take items out of your inventory which you purchased tax-exempt and use them in your business.
  • You use property which you normally produce for sale in your business. The tax is on the normal selling price for the property.

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What is Local Option Sales Tax?

The State of Vermont has authorized certain municipalities to assess an additional 1% Local Option Sales Tax. Local Option Sales Tax is collected on a destination basis.

Vendors located within the border of a Local Option Sales Tax Municipality must collect the tax on in-store sales and sales of items which are shipped to Local Option Sales Tax Municipalities. Vendors located outside the borders of a Local Option Sales Tax Municipality must collect the Local Option Sales Tax on items shipped into Local Option Sales Tax Municipalities. Local Option Sales Tax must be collected on all items which are subject to the State Sales Tax.

Local Option Sales Tax Municipalities: Williston, Manchester, Stratton, Burlington, Dover, South Burlington, Killington, Middlebury, Rutland Town, Winhall and Wilmington.

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What is Local Option Meals & Rooms Tax?

The State of Vermont has authorized certain municipalities to assess an additional 1% Local Option Meals and Rooms Tax. Local Option Meals & Rooms Tax applies to meals, alcohol and lodging furnished in a Local Option Municipality. Meals and beverages subject to Vermont Meals and Rooms tax which are delivered into a Local Option Municipality are subject to the Local Option Meals and Rooms tax.

Local Option Meals & Rooms Tax Municipalities: Williston, Stratton, Stowe, Brattleboro, Dover, South Burlington, Manchester, Killington, Middlebury, Rutland Town, Winhall and Wilmington.

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If I file online do I still need to send in the paper coupon?

No. When you have completed your filing, your receipt page containing your confirmation number will be displayed. Please print this page for your records. Your receipt page is your conformation that your filing has been completed. Please do not send in a paper return.

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If I discover a mistake in my filing before I submit it, can I back up and start over again, or simply correct the wrong information and continue from that point?

If you have not received a confirmation number, you may back up and correct previously entered data by using the browser's "Back" button or the "Edit" option on the summary page.

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If I discover a mistake in my filing after I have submitted the return, can I use the Back button on my Web browser to return to the page and correct it?

No. If you discover a mistake after you have completed your filing and received a confirmation number, you must file an amended return.

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Can I amend a return I filed online?

Yes. Returns which were filed online can be amended after the returns have been received and processed. This typically means a return filed online can be amended two business days after the filing was made.

  • Sales & Use and Meals & Rooms Returns - can be amended for three years after the filing date.
  • Withholding Returns - can be amended up until March 1st of the following year.

PLEASE NOTE: Returns filed in VTBizFile will be available for review up to four years from the date of filing.

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When are returns considered late?

When filing your return and payment electronically, the filing must be completed on or before 11:59 p.m. eastern time on the day taxes are due. If late charges are due, you will be mailed a notice of taxes due.

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What if I am unable to file electronically this month?

If you need a paper return to file for a particular month, please contact the Department of Taxes at (802) 828-2551 option #3.

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Can I electronically file a return which indicates a refund due?

Yes, you can. However, please note that for payment, VTBizFile does not deduct any negative returns (refunds requested). You will be required to pay the full amount due. If your return reflects a refund, please complete the SMWA-1 refund application and return it to the Tax Department to provide the additional information required to process the refund request.

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Who do I contact for additional HELP?

Please contact the Taxpayer Services Division - Business Tax Section

Telephone:   (802) 828-2551 (option #3) (7:45 a.m. - 4:30 p.m.)
Fax:   (802) 828-5787
Email:   bustax@state.vt.us
Web Address:   http://tax.vermont.gov

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