VT Judiciary right header image
:: Court Payment Help :: Judiciary Website :: Vermont.gov ::

Vermont Court Payments Help


Available Topics:
Are you saving my credit card information?
What does it mean when I receive a "Time-out" message?
Why do I need an email address?
Where can I find my Complaint/Ticket number?
How do I know what my "Complaint/Ticket Type" is?
Who is Vermont.gov?
What is the total price?
Will the system know the total amount that I owe if I enter a ticket number?
May I pay with my debit card?
May I make a partial payment?
I made a partial payment by check a while ago. Can I now pay more or the entire balance online with my credit card?
I made a partial payment by credit card a while ago. Can I now pay more or the entire balance online with my credit card?
The system won't allow me to pay my ticket - it says that it is already paid.
What happens if I pay too much?
How do I contact the Court or Judicial Bureau?
What are the Court and Judicial Bureau's hours of operation?
How do I get my driver's license reinstated?
I lost my ticket, what should I do?
Who should I contact if I am experiencing technical difficulties?
Is using my credit card online safe?
What forms of payment do you accept?
Can I pay more than one Complaint/Ticket in one session?
Do I still need to send my Complaint/Ticket to the Judicial Bureau if I pay online?
 

 

Are you saving my credit card information?

The Judiciary takes your security and privacy very seriously. We only retain enough information for customer support purposes. This does not include full credit card numbers. Please refer to the state's privacy policy at http://www.vermont.gov/portal-policies/policies.html#privacy for more information.

Return to Top

What does it mean when I receive a "Time-out" message?

If you leave your computer idle for an extended period of time, the service will give you a time-out message. When this happens, any information you have entered is erased and you will need to begin processing your payment again. This feature was added to keep your personal information secure.

Return to Top

Why do I need an email address?

An email address allows the court to email your receipt, and it is useful to contact you in the event that an error occurs while processing your payment.

Return to Top

Where can I find my Complaint/Ticket number?

Your Complaint/Ticket number is located at the top of your Complaint/Ticket.

Civil Complaint Fish and Game Complaint Municipal Complaint

How do I know what my "Complaint/Ticket Type" is?

Your Complaint/Ticket type is located at the top of your Complaint/Ticket.

Civil Complaint Fish and Game Complaint Municipal Complaint

Return to Top

Who is Vermont.gov?

Vermont.gov is the entity under contract with the State of Vermont to build and host the State Web Portal and develop online services for the state. Based in Montpelier, this organization is helping Vermont to become an E-State by aggregating the various state websites into one standards based system, and to provide the state's businesses and citizens with the online services they have come to expect and deserve. The State Web Portal can viewed at http://www.vermont.gov/portal.

Return to Top

What is the total price?

Credit/debit cards are processed by a third party online service at a higher total price. The total price is through Vermont.gov, the state's official web portal, and supports the state's websites and online services. The online price of items or servicespurchased through Vermont.gov helps fund the costs necessary to develop, maintain, enhance and expand the service offerings of the state portal. Theadditional cost associated with the online service is not imposed or retained by the Vermont Judicial Bureau.

Return to Top

Will the system know the total amount that I owe if I enter a ticket number?

No. When you pay on the internet, you need to determine what you owe just as though you were mailing a check.

Return to Top

May I pay with my debit card?

You may pay with any card that has a MasterCard, Visa, or Discover logo. This includes most credit and debit cards.

Return to Top

May I make a partial payment?

You may make partial payments; however, the online processing fee will be applied to each partial payment.

Return to Top

I made a partial payment by check a while ago. Can I now pay more or the entire balance online with my credit card?

Yes. However, the system does not know the balance you owe if you previously paid with a check. You must calculate the remaining balance owed plus any applicable penalties and enter this as "Amount to be Paid".

Return to Top

I made a partial payment with my credit card a while ago. Can I now pay more or the entire balance online?

Yes. When you pay by credit card, the system keeps track of how much has been paid on that Complaint/Ticket number. When you go back in and enter the same complaint/ticket number again, the system will tell you how much has been paid so far on that Complaint number. Note: The system does not know the total amount due. You must calculate that yourself and enter the amount you want into "Amount to be Paid".

Return to Top

The system won't allow me to pay my ticket - it says that it is already paid.

If you have fully paid your ticket more than 45 days prior to today's date, the system will have that record on file and will not allow you to pay again for a ticket that is already marked as fully paid.

Return to Top

What happens if I pay too much?

After your credit card is charged, the Judiciary will apply your payment against the amount owed. If the amount you paid is more than $10 over the amount owed, the Judiciary automatically will refund the difference to the Defendant on the Complaint/Ticket. If the over payment is less than $10, the Defendant may request a refund.

Return to Top

How do I contact the Court or Judicial Bureau?

Contact information is available at VermontJudiciary.org.

Return to Top

What are the Court and Judicial Bureau's hours of operation?

All state courts are open from 8:00 a.m. until 4:30 p.m., except weekends and holidays. Some courts close during the noon hour.

Return to Top

How do I get my driver's license reinstated?

If your license is suspended for failing to pay a fine, you must pay to the Judicial Bureau all of the past due fines and fees that you owe on each violation. You also will have to pay a reinstatement fee to the Department of Motor Vehicles. Note: When you pay online, it will be THREE BUSINESS DAYS before the Judicial Bureau notifies DMV that your fines/fees are paid. If you have a pressing need to have your license reinstated quickly, you must pay in person at the Judicial Bureau in White River.

Return to Top

I lost my ticket, what should I do?

You should immediately contact the Police Department that issued the Complaint/Ticket and ask for another copy so that you may answer it within the 20 days.

Return to Top

Who should I contact if I am experiencing technical difficulties?

Contact the Court or Judicial Bureau.

Return to Top

Is using my credit card online safe?

Vermont state government takes Internet security very seriously. Our technology and policies are designed to make your online transactions safe, private and secure. Documented steps are taken to safeguard information according to established security standards and procedures and we continually evaluate the newest technology for protecting information.

Sensitive information passed in online transactions such as social security numbers, banking information, and personal data is confidential. Please refer to our privacy policy for details about the collection of information from visitors to state websites.

Our secure socket layer (SSL) software uses state-of-the-art 128-bit encryption to ensure that your personal and financial information cannot be intercepted during transmission to our server.

All information requests pass through hardware and software security firewalls.

Encrypted personal information includes credit card numbers as well as social security numbers and banking information.

Return to Top

What forms of payment do you accept?

You may pay with any card that has a MasterCard, Visa, or Discover logo. This includes most credit and debit cards.

Return to Top

Can I pay more than one complaint/ticket in one session?

Yes. After you finish entering the Complaint/Ticket and credit card information for one Complaint, the system will process your payment and show you a Receipt screen. At the bottom of the Receipt screen there will be an option to pay another Complaint/Ticket.

Return to Top

Do I still need to send my Complaint/Ticket to the Judicial Bureau if I pay online?

No. If you make a payment online, we will automatically enter a plea of admitted and you will not need to send anything to the Judicial Bureau.

Return to Top

A Vermont Government Website    Copyright 2007 State of Vermont